Diagnostic Issuance Policy

Intake Eligibility

Every CSV upload undergoes a quality check before processing. We evaluate:

• File format (CSV only)
• Minimum dataset size (contacts, deals, date ranges)
• Column mapping success (do we recognize your CRM's columns?)
• Data consistency (duplicate detection, structural overlap)
• Partial export detection (is your export missing key fields?)

Data Reliability Grade

After intake, we assign a reliability grade based on schema match quality and structural completeness. This grade determines whether financial estimates are included in your diagnostic.

Grade	Threshold	Scope
HIGH	70%+ column match	Full diagnostic with financial impact estimates included.
MODERATE	50–69% column match	Full diagnostic with financial estimates included; disclosure note on schema limitations.
LOW	<50% column match	Full structural analysis; financial estimates withheld and marked as "Data Reliability Grade: LOW".

Sufficiency Thresholds

A diagnostic can only be issued if your dataset meets minimum sufficiency thresholds:

Metric	Threshold	Rationale
Contacts	≥ 20	Minimum sample size for structural pattern detection.
Deals	≥ 15	Minimum pipeline records to assess deal timing and status anomalies.
Eligible Rules	≥ 5	Minimum rule domains with sufficient data to produce a meaningful CEI score.

Issuance Outcomes

Based on intake and sufficiency evaluation, your diagnostic receives one of four issuance states:

ISSUED

Your data passed all gates. You receive a full diagnostic PDF with Composite Exposure Index, tier classification, domain breakdown, structural findings, financial impact estimates, and control gap inventory.

ISSUED WITH LIMITATIONS

Your data passed sufficiency but triggered one or more data quality notices (e.g., thin contact overlap, single pipeline, low owner assignment overlap). Your diagnostic is issued in full; limitations are disclosed on the cover and in the findings summary for transparency.

NOT ISSUED — INTAKE FAIL

Your upload failed the intake quality check (unsupported file format, unparseable CSV, column mapping failed, missing critical fields). You receive an intake receipt explaining the failure, a troubleshooting guide for your CRM, and a resubmission invitation.

NOT ISSUED — INSUFFICIENT DATA

Your data passed intake but fell below sufficiency thresholds (fewer than 20 contacts, fewer than 15 deals, fewer than 5 eligible rules). You receive an intake receipt with your dataset summary, the specific thresholds you missed, and guidance on expanding your export.

Non-Issuance Protocol

If your diagnostic is not issued, the following steps apply:

1. You receive an intake receipt (INT-xxxx) detailing why the diagnostic was not issued, with specific reason codes and remediation guidance.
2. You receive a CRM-specific export guide (e.g., "How to export from HubSpot") to help you prepare a compliant dataset.
3. You are invited to re-submit your dataset at no additional cost within 30 days of the original submission. Resubmissions are treated as new orders and processed on the same turnaround.

Run-to-Run Comparability

Results are directly comparable only within the same framework, policy, and model versions. When you re-upload your data, we report if your version is aligned with the prior run. If we have released a new version of the Revenue Risk Framework, Classification Model, or Issuance Policy since your prior diagnostic, results from the two runs should not be directly compared. A version drift notice will be included in your receipt and summary if applicable.

Re-Submission

You may resubmit your dataset (the same file or a revised export) at any time. If we detect that you are resubmitting the same dataset, your receipt will include a link to your prior diagnostic and a summary of any version changes. If you are submitting a new export, a fresh diagnostic will be generated within 48–72 hours.